Valotronics – PC Parts,
Gaming & Power Solutions

We accept EFT / bank transfer, and secure online payments via Peach Payments (cards, Scan to Pay and supported wallets), Ozow Instant EFT, and PayFast (Visa/Mastercard and supported methods with 3-D Secure). Store credit/vouchers may be available where applicable. See Payment Policy.

No — we do not offer cash on delivery. Orders are dispatched after payment is received and verified. See Payment Policy.

Standard processing is typically 1–2 business days after payment. EFT orders are queued once funds reflect (sending proof of payment can help allocation), while gateway payments release once confirmed/settled. Payments reflecting after business hours or on weekends/public holidays process the next working day. See Payment Policy and Shipping Policy.

Shipping is a flat R99 nationwide. Orders over R2500 qualify for free shipping. Some heavy/oversized or regulated items (for example certain batteries) may incur additional courier charges. See Shipping Policy.

After processing (typically 1–2 business days), estimated delivery times are: Gauteng 1–3 working days, Western Cape/KZN 2–4 working days, and other areas 2–5 working days. Tracking is provided after dispatch. See Shipping Policy.

No — we don’t deliver to PO Boxes. Please use a valid physical street address at checkout. See Shipping Policy.

Yes. Collection is available from 74 Gardiner Avenue, Brakpan, Gauteng, 1541. Orders are usually ready within 1–2 working days after processing, and same-day collection may be possible by prior arrangement. See Shipping Policy.

You may cancel/return an item for a refund within 7 business days of receiving the goods. Items must be unused, unopened and in original packaging. Written notice via email is required (phone notifications aren’t sufficient), and goods must be dispatched back within 7 days of your written cancellation. CPA rights apply. See Delivery & Return Policy.

If you cancel after receiving goods, you’re responsible for return shipping and safe packaging. Risk remains with the customer until Valotronics signs for and accepts the return (consider transit insurance). Refunds are processed within 30 days of receipt and inspection, generally to the original payment method (store credit may be offered where suitable). Delivery/collection and processing fees may be deducted where applicable. See Delivery & Return Policy.

Yes. Valotronics reserves the right to correct errors, inaccuracies, or omissions — including after an order has been submitted. See Terms of Service.

The Terms are governed by the laws of South Africa, and may be updated from time to time. Continued use of the site means acceptance of updated terms. See Terms of Service.