Shipping Policy
Shipping Policy
Shipping Method
We are dedicated to delivering your orders in a timely and secure manner. Please read our shipping policy carefully to understand how we process and handle shipments.
Nationwide Shipping Available
We offer free nationwide shipping for all orders within South Africa.
ALL ORDER with an amount of R2000 or more
All order under this amount will be charged R120 Flat shipping rate. (except batteries and large heavy goods)
PLEASE NOTE WE DO NOT DELIVER TO PO BOXES.
International Shipping:
For international orders, please contact our customer service team for shipping options and rates.
Office Collection 1 to 2 Business Days.
Customers have the option to collect their orders from our office located at:
74 Gardiner Avenue,
Brakpan,
Gauteng,
South Africa,
1541
Office collection is available within 1 to 2 working days after order processing.
Same Day Collection MIDRAND:
Same-day collection is available in Midrand.
Please note this is subject to approval and availability.
Please contact our customer service team at:
[email protected] or call tba before placing an order for same-day collection.
NB* Cut off time to collect is 10AM!
Couriers we trust:
We use various reputable couriers for nationwide shipments, including:
The Courier Guy
MDS Courier
Droppa
Fastway
RTT
Bex Courier
Lead Time As Follow:
Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays are processed the following business day.
Estimated delivery times:
Gauteng: 1 to 3 working daysWestern Cape: 2 to 4 working daysKwa-Zulu Natal: 2 to 4 working days
All other areas: 2 to 5 working days
Customer Arranged Couriers:
Customers are welcome to arrange their own courier services for delivery after the order has been processed.
Please contact our customer service team at [email protected] or call tba to arrange the use of your own courier.
Valotronics reserves the right to amend this policy at any time without prior notice.