Collection and Delivery

At Valotronics, we strive to deliver your orders in a timely and secure manner. Below are the details of our shipping and collection options to ensure you receive your items quickly and safely.

Nationwide Shipping

We are pleased to offer free shipping for all orders of R2000 or more within South Africa. For orders below this amount, a flat shipping rate of R120 applies. Please note: Shipping for large, heavy goods and batteries may be subject to additional fees.

Shipping Restrictions

We do not deliver to P.O. Box addresses. Kindly ensure a valid street address is provided during checkout.

International Shipping

For international orders, please reach out to our customer service team at [email protected] to discuss available shipping options and costs.

Office Collection

Customers may opt for office collection at either of the following locations:

Head Office:
74 Gardiner Avenue,
Brakpan, Gauteng, South Africa, 1541

Store Front:
27 Wolhuter Street,
Parkrand, Boksburg, South Africa, 1459

Orders will be available for collection within 1 to 2 business days after processing.

Same-Day Collection in Midrand

We offer a same-day collection service in Midrand, subject to approval and availability. To arrange same-day collection, please contact our customer service team at [email protected] or call us.

Important: Orders for same-day collection must be placed by 10 AM to qualify.

Trusted Couriers

We work with trusted couriers to ensure your orders reach you safely. Our partners include:

• The Courier Guy
• MDS Courier
• Droppa
• Fastway
• RTT
• Bex Courier

Lead Times

Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Estimated delivery times are as follows:

• Gauteng: 1 to 3 working days
• Western Cape: 2 to 4 working days
• KwaZulu-Natal: 2 to 4 working days
• Other areas: 2 to 5 working days

Customer-Arranged Couriers

If you prefer, you are welcome to arrange your own courier service after your order has been processed. Please contact us at [email protected] or call us to coordinate the necessary details.