Hikvision X12 Portable All In One FULL HD Conference Camera

Availability: 22 In Stock

R2968,00


(inclusive of R387.13 VAT)

22 in stock

Delivery & Collections
  Shipping Policy

Collection and Delivery

At Valotronics, we strive to deliver your orders in a timely and secure manner. Below are the details of our shipping and collection options to ensure you receive your items quickly and safely.

Nationwide Shipping

We are pleased to offer free shipping for all orders of R2000 or more within South Africa. For orders below this amount, a flat shipping rate of R120 applies.
Please note: Shipping for large, heavy goods and batteries may be subject to additional fees.

Shipping Restrictions

We do not deliver to P.O. Box addresses. Kindly ensure a valid street address is provided during checkout.

International Shipping

For international orders, please reach out to our customer service team at [email protected] to discuss available shipping options and costs.

Office Collection

Customers may opt for office collection at either of the following locations:

Head Office:

74 Gardiner Avenue,
Brakpan, Gauteng,
South Africa, 1541

Store Front:

27 Wolhuter Street,
Parkrand, Boksburg,
South Africa, 1459

Orders will be available for collection within 1 to 2 business days after processing.

Same-Day Collection in Midrand

We offer a same-day collection service in Midrand, subject to approval and availability. To arrange same-day collection, please contact our customer service team at [email protected] or call us.

Important: Orders for same-day collection must be placed by 10 AM to qualify.

Trusted Couriers

We work with trusted couriers to ensure your orders reach you safely. Our partners include:

  • The Courier Guy
  • MDS Courier
  • Droppa
  • Fastway
  • RTT
  • Bex Courier

Lead Times

Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Estimated delivery times are as follows:

  • Gauteng: 1 to 3 working days
  • Western Cape: 2 to 4 working days
  • KwaZulu-Natal: 2 to 4 working days
  • Other areas: 2 to 5 working days

Customer-Arranged Couriers

If you prefer, you are welcome to arrange your own courier service after your order has been processed. Please contact us at [email protected] or call us to coordinate the necessary details.

  Returns & Refunds

Returns & Refunds

Refunds, Returns & Cancellation of Agreement
The rights afforded to customers under the Consumer Protection Act (CPA) should not be limited by anything in this section.

Cancellation and Returns
You may cancel your purchase or request a return for a refund within seven business days of receiving the goods. This applies only to unused goods that remain unopened and in their original packaging.
Damages caused by you to the product will void the possibility of returning the product or receiving a refund.

Notification of Cancellation
To cancel your purchase or initiate a return for refund or warranty claims, you must notify us within seven business days of receiving the goods or within the warranty period of one year for warranty claims.
To log your return request, please contact us via email at [email protected] or call 087 265 3757. Ensure you provide the order details, including delivery particulars and the order number.
Note: Phone notifications must be followed by written confirmation via email.

Return Shipping Costs
If you cancel your order after receiving the goods, you must return them at your own expense, including any additional fees necessary to ensure the package is returned in the same condition as received. Proper packaging must be ensured to avoid damage during transit, as Valotronics is not liable for damages incurred during return shipping.

Risk and Insurance
Risk remains with the customer until Valotronics accepts delivery. It is recommended to insure items being returned. Valotronics is not liable for additional costs incurred for timely and safe return.

Refund Processing
Refunds will be processed within 30 days of receiving the returned goods. Refunds will be issued in the same form of payment used for the original purchase unless otherwise agreed. Online store credit may be offered as an alternative to refunds.

Refund Deductions
If Valotronics incurs delivery or collection costs related to the return, these will be deducted from the refund. Bank or credit card charges incurred by Valotronics will also be deducted from the refund.

Timely Returns
Goods must be returned within 7 days of notifying Valotronics of your intention to cancel to ensure a refund.

Restocking Fee
If goods are not in their original packaging or the packaging has been opened, a restocking fee may be deducted from the refund. The fee amount will be communicated before processing the refund.

Non-Refundable Items
Opened computer software or consumer goods that cannot be returned, except where a fault is discovered that could not have been detected without breaking the seal, are not eligible for refunds.

Custom-Built Computers
A 50% non-refundable deposit is required for custom-built computers. Charges for assembly and components that cannot be returned will be deducted if the order is cancelled.

Cancellation Fees
A standard 5% cancellation fee applies to all orders cancelled after confirmation, except within 7 business days of receiving the goods. Additional transit costs and handling fees may apply for products not covered by the CPA.

Handling Fee
A 20% handling fee applies to all returns of products not covered by the CPA, deducted from the refund.

For further assistance, feel free to contact us at [email protected] or call us at 087 265 3757.

Valotronics:
74 Gardiner Street,
Brakpan, Gauteng,
South Africa, 1541

  3 - 5 DAYS DELIVERY  Dec 30 Dec 31
SKU: DS-UVC-X12
Category:
Guaranteed safe & secure checkout
Description
Additional information
Reviews (0)
Refund and Returns
Shipping

The Hikvision X12 Portable All-In-One FULL HD Conference Camera delivers exceptional video and audio quality, making it ideal for seamless virtual meetings. Featuring a 2 MP CMOS sensor with WDR technology, it provides high-quality imaging at 1920 × 1080 resolution, ensuring clear visuals even in low-light environments (0.1 Lux @ F2.2, AGC ON) and strong backlight conditions with 120 dB true WDR.

Equipped with AGC for adaptive brightness and a low-distortion lens, the X12 reduces image distortion for accurate visuals. It also includes a built-in 4-mic array for crystal-clear sound and high-definition full-range speakers, ensuring a premium audio experience. The USB Type-C interface supports USB 3.0, enabling plug-and-play functionality without the need for drivers. Powered by a 2450 mAh lithium battery, it offers portability and ease of use, compatible with leading online communication platforms, making it perfect for modern conferencing needs.

FEATURES:

  • 2 MP (WDR) CMOS
  • High-quality imaging with 1920 × 1080 resolution
  • Min. illumination: 0.1 Lux @ (F2.2, AGC ON)
  • Clear imaging against strong backlight due to 120 dB true WDR technology
  • AGC for self-adaptive brightness
  • Low distortion lens for reducing image distortion
  • Built-in 4-mic array microphones with clear sound
  •  Built-in full-range, high-definition speakers
  • USB Type C interface, supporting USB 3.0 interface. Plug-and-play, no need to install driver software
  • Built-in 2450 mAh lithium battery
  • Compatible with leading online communication software

SPECIFICATIONS:

  • Video:
  • Image Sensor: 1/2.7″ 2 MP CMOS
  • Min. Illumination: 0.1 Lux @ (F2.2, AGC ON)
  • Shutter Time: PAL: 1/25 s to 1/50,000 s,NTSC: 1/30 s to 1/50,000 s
  • Max Resolution: 1920×1080
  • Tilt Adjustment: -10° to 10°
  • Image Auto Framing: supported
  • Zoom: 2
  • Lens:
  • Lens Type: 2.8 mm fixed focal lens
  • Focal Length ＆ FOV: horizontal FOV 110°, vertical FOV 75°, diagonal FOV 120°
  • Depth of Field: 0.3 m to ∞
  • Microphone:
  • Type: MEMS
  • Direction: 360° Omni-directional
  • Pickup Distance: In a radius of up to 5 m
  • Amount: 4
  • Frequency Response: 100 Hz to 8 kHz
  • Sensitivity: -38 dBV/Pa
  • SNR: 66 dB(A)
  • 3A Algorithm: AEC, ANS, AGC
  • Sampling Rate: 16 kHz
  • Speaker: 
  • Rated Power: 5 W
  • Maximum Output Loudness: 87 dBSPL@1 m, 1 kHz
  • Speaker Range: In the radius up to 8 m
  • Effective Bandwidth (-10 dB): 170 Hz to 20 kHz
  • Total Harmonic Distortion (THD):＜3%@1 kHz
  • General:
  • Power: 5 VDC ± 5% (USB cable), max. 4.5 W
  • Material: Main body – Plastic with cloth, Base – Metal
  • Operating Condition: -10 °C to 45 °C (14 °F to 113 °F). Humidity 90% or less (non-condensing)
  • Dimension: Ø 9.17 cm × 27.13 cm
  • Package Dimension: 33.7 cm × 15.0 cm × 15.6 cm
  • Colour: Silver Grey

WHAT’S IN THE BOX:

  • Hikvision X12 Portable All-In-One FULL HD Conference Camera – Black x1
  • Privacy Shutter x1
  • Remote Control (with battery) x1
  • USB 3.0 cable (2 m) x1
  • User Manual x1
Weight 1424,00 g
Dimensions 30 × 30 × 30 mm
Brand

HIKVISION
Warranty

24 Months
Barcode

6931847105914
Wattage

0.00

Reviews

There are no reviews yet

Be the first to review “Hikvision X12 Portable All In One FULL HD Conference Camera”

Your email address will not be published. Required fields are marked *

Request Refund or Return

Returns Policy

1. Unwanted Products/Exchanges

You can return or exchange unwanted products to us at no charge, provided:

  • The product is undamaged and unused, with original labels and stickers attached.
  • The product is in its original packaging, undamaged and in original condition with all seals intact (if applicable).

We happily accept returns if you are not 100% satisfied with your purchase. All returns must be received within 14 days of delivery. A 10% handling fee may apply for any damaged or opened packaging.

To request a return or exchange, please email [email protected].

2. Defective Products

We ensure the quality of products delivered to you. However, if a product has a defect, please contact us as soon as possible.

What is a defect? A defect is any material imperfection in the manufacture or characteristics of a product that makes it less acceptable than reasonably expected.

Non-qualifying conditions:

  • Normal wear and tear
  • Damage due to negligence, abuse, or improper use
  • Damage from lack of proper care
  • Unauthorized modifications

If you receive a defective product, email us at [email protected]. We will arrange a free return courier for the initial assessment. If deemed faulty, we will issue a replacement or refund. If no fault is found, you are responsible for collection or can request a courier at an additional cost. A 10% handling fee may apply on non-faulty returns.

3. Eligibility for Returns

Your item must be unused, in the same condition as received, and in original packaging.

Non-returnable items:

  • Gift cards
  • Downloadable software
  • Some health and personal care items

To process a return, a receipt or proof of purchase is required. Please do not return items directly to the manufacturer.

4. Partial Refunds (if applicable)

Partial refunds may apply in certain cases, such as:

  • Books with signs of use
  • Opened CDs, DVDs, software, or similar media
  • Items not in original condition or missing parts not due to our error
  • Items returned more than 14 days after delivery

5. Refund Process

Once we receive and inspect your return, we will notify you by email. Approval or rejection of the refund will follow a technical assessment and report. Approved refunds will be processed within 7 working days to the original payment method.

If you haven’t received your refund, please check with your bank, credit card provider, and contact us at [email protected] if needed.

6. Exchanges

We replace items only if defective or damaged. To request an exchange, contact us at [email protected].

7. Shipping for Returns

If the product is faulty, we will send a courier for the first return free of charge, or you may drop it off at our warehouse. Subsequent returns will require you to cover shipping costs. Shipping costs are non-refundable, and return shipping costs will be deducted from refunds if applicable.

Delivery times for exchanged products may vary based on your location.

8. Unboxed Deals

We offer our unboxed range at discounted prices. These products are new, come with their original warranty, and are eligible for refunds if unsatisfactory. These products are in stock and ship on the same day if ordered before noon.

If you are dissatisfied with an unboxed product, we will arrange for collection and process a refund. We offer a 3-month warranty on all unboxed deals.

For further assistance

Feel free to contact us at [email protected] or call us at 087 265 3757.

Collection and Delivery

At Valotronics, we strive to deliver your orders in a timely and secure manner. Below are the details of our shipping and collection options to ensure you receive your items quickly and safely.

Nationwide Shipping

We are pleased to offer free shipping for all orders of R2000 or more within South Africa. For orders below this amount, a flat shipping rate of R120 applies.
Please note: Shipping for large, heavy goods and batteries may be subject to additional fees.

Shipping Restrictions

We do not deliver to P.O. Box addresses. Kindly ensure a valid street address is provided during checkout.

International Shipping

For international orders, please reach out to our customer service team at [email protected] to discuss available shipping options and costs.

Office Collection

Customers may opt for office collection at either of the following locations:

Head Office:

74 Gardiner Avenue,
Brakpan, Gauteng,
South Africa, 1541

Store Front:

27 Wolhuter Street,
Parkrand, Boksburg,
South Africa, 1459

Orders will be available for collection within 1 to 2 business days after processing.

Same-Day Collection in Midrand

We offer a same-day collection service in Midrand, subject to approval and availability. To arrange same-day collection, please contact our customer service team at [email protected] or call us.

Important: Orders for same-day collection must be placed by 10 AM to qualify.

Trusted Couriers

We work with trusted couriers to ensure your orders reach you safely. Our partners include:

  • The Courier Guy
  • MDS Courier
  • Droppa
  • Fastway
  • RTT
  • Bex Courier

Lead Times

Orders are typically processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Estimated delivery times are as follows:

  • Gauteng: 1 to 3 working days
  • Western Cape: 2 to 4 working days
  • KwaZulu-Natal: 2 to 4 working days
  • Other areas: 2 to 5 working days

Customer-Arranged Couriers

If you prefer, you are welcome to arrange your own courier service after your order has been processed. Please contact us at [email protected] or call us to coordinate the necessary details.