Privacy Policy

Privacy Policy for Valotronics Pty Ltd

At Valotronics Pty Ltd, we value and respect your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website or use our services. By accessing or using any part of our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Personal Identification Information: such as name, email address, phone number, and postal address when you register, place an order, or subscribe to our newsletter.
  • Payment Information: including credit card details, billing information, and transaction history when you make a purchase.
  • Automatically Collected Information: such as IP address, browser type, and browsing activity when you interact with our website.
  • Cookies: Small data files stored on your device that help enhance your experience on our website.

2. How We Use Your Information

The information we collect is used for:

  • Providing Services: Processing orders, managing your account, and delivering products.
  • Improving Our Services: Analyzing your preferences and website activity to improve our website and services.
  • Communicating with You: Sending updates, order confirmations, and responses to your inquiries.
  • Marketing: With your consent, sending promotional materials, special offers, and information on products or services.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing purposes. We may share your data with trusted third-party service providers to help us operate the website, process transactions, and deliver services. These third parties are obligated to protect your information and only use it for the purpose we specify.

We may also disclose your information:

  • If required by law or in response to legal requests.
  • To protect our rights, property, and safety, or the rights, property, and safety of our users or others.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request corrections to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data in certain circumstances.
  • Opt-out: You may opt out of receiving marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.

7. Data Retention

We will retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:

Valotronics Pty Ltd
Email: [email protected]
Address: 74 Gardiner Street, Brakpan, Gauteng, 1541

By using our website, you acknowledge that you have read and understood this Privacy Policy.