Privacy Policy

Valotronics – Privacy Policy

At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.

  1. Collection of Personal Information
    Valotronics collects personal information from customers in several ways:
  • When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
  • When you make a purchase: You will provide your name, address, email, and phone number.
  • For marketing: We may use your information to send promotions. You can opt out at any time.
  1. Use of Personal Information
    We may use your personal information to:
  • Process orders and payments
  • Respond to inquiries or provide order updates
  • Send marketing communications (if you have opted in)
  1. Disclosure of Personal Information
    We only disclose your information when required to:
  • Complete transactions
  • Comply with legal obligations
  • Share with trusted service providers under non-disclosure agreements (NDAs)
  1. Security of Personal Information
    We use SSL encryption and secure servers to safeguard your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.
  2. Access and Correction of Personal Information
    You have the right to:
  • Request access to your stored personal data
  • Request corrections to inaccurate or outdated data

To exercise your rights, contact our Information Officer at: sales@valotronics.co.za

  1. POPIA Compliance
  • We collect and process your information only as outlined in this policy.
  • We do not use your data for unrelated purposes without consent.
  • We strive to ensure accuracy, completeness, and security of all personal data.
  1. Data Retention
    Your information will be retained only for as long as necessary or as required by law.
  2. Cookies and Tracking
    We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
  3. Changes to this Privacy Policy
    This policy may be updated from time to time. Changes take effect immediately upon being posted on our website.
  4. Contact Information
    If you have any questions about this Privacy Policy, please contact us:

Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa

Phone: (087) 265 3757
Email: sales@valotronics.co.za