
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 6,998.28
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- Description
- Product Reviews
- Privacy policy
- Payment Options
The Acer Chromebook 511 is a compact and versatile device, designed to meet the demands of both students and educators. Powered by an Intel® N100 processor with a clock speed of up to 3.40GHz, this Chromebook ensures fast and efficient performance, making it ideal for everyday tasks like web browsing, document editing, and media consumption. The built-in Intel® UHD graphics deliver smooth visuals on the 11.6-inch Full HD TFT display, which offers Acer’s signature high-brightness CineCrystal™ technology for vibrant colours and crisp image quality. Whether used in the classroom or for personal study sessions, the Chromebook 511 ensures a seamless experience with its Chrome OS platform, which provides access to a vast array of apps and tools through the Google Play Store.
Equipped with 4GB of onboard LPDDR5 memory and 32GB of eMMC storage, the Acer Chromebook 511 balances power efficiency and storage needs, supporting essential tasks without lag. The single-channel DDR5 memory ensures fast data processing, while the 32GB storage can be expanded via a MicroSD card for additional capacity. This Chromebook also supports dual-band Wi-Fi 6E, ensuring faster and more reliable internet, even in crowded network environments. Additionally, Bluetooth 5.1 technology allows for easy pairing with wireless accessories, while its various USB ports and MicroSD slot provide enhanced connectivity options for peripherals and external drives.
Acer has designed the Chromebook 511 N100 with portability and endurance in mind. With its 3-cell Lithium-Ion battery, users can enjoy up to 12 hours of uninterrupted use, perfect for long school days or extended study sessions. The device also includes a range of built-in features such as stereo speakers, an HD webcam with dual microphones, and Google Assistant™, enhancing the user experience. The fully clickable touchpad and international keyboard support make the Chromebook easy to use for students worldwide, offering an affordable yet powerful solution for educational and personal productivity needs. All these great features make the Acer Chromebook 511 the perfect choice for school and studies.
FEATURES:
- Intel® N100 3.40GHz CPU with a clock speed of up to 3.40GHz
- Built-in Intel® UHD graphics
- 11.6" 1080P Full HD TFT display
- High-speed DDR5 memory
- 32GB eMMC storage
- Dual-band Wi-Fi up to 6GHz and LAN
- Ideal for the classroom and studying
- Google Chrome operating system
SPECIFICATIONS:
- Operating System: Google Chrome OS
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Intel® N100 3.40GHz CPU
- Threads: 4
- Max Turbo Frequency: 3.30GHz
- Socket: Intel BGA1264
- Graphics Card: Intel® UHD Graphics
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Memory:
- Capacity: 4GB (onboard)
- Generation: LPDDR5
- Channel: Single Channel
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Display:
- Display Size: 11.6"
- Display Type: 1366×768 / TFT display with IPS
- Screen Technology: High-brightness Acer CineCrystal™
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Storage:
- Storage Capacity: 32Gb
- Interface: eMMC
- Storage Support: MicroSD Card
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Network and Communication:
- Wireless Lan Standard: 802.11 a/b/g/n/ac/ax wireless LAN
- Wireless LAN Model: Intel® Wireless Wi-Fi 6E AX211
- Ethernet Technology: 2.4GHz, 5GHz, and 6GHz
- Wireless Technology: 2x2 MU-MIMO technology
- Bluetooth Standard: Bluetooth® 5.1 and later
- Support: CNVi Interface
- Security: Discrete H1 Trusted Platform Module (TPM) solution for Chromebook
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Built In Devices:
- Microphone: Two built-in microphones
- Fingerprint Reader: None
- Webcam: 1280x720, 720p HD Video @ 30fps, Blue Glass Lens, Dual Mic
- Speakers: Stereo
- Number of Speakers: 2
- Google Assistant™ Lab Certification (ART)
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Interface/Ports:
- USB Ports: USB Type-C x2 | USB3.2 Gen 1 Type A x2(may vary per model)
- MicroSD: MicroSD Card slot x1
- Network (RJ-45): Yes
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Input Devices:
- Pointing Device Type: Fully clickable touchpad featuring click-anywhere functionality: One-finger touch to left-click, two-finger touch to right-click, and two-finger scrolling
- Keyboard: Acer keyboard with international language support
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Battery Information:
- Number of Cells: 3-cell
- Battery Chemistry: Lithium Ion (Li-Ion)
- Maximum Battery Run Time: Up to 12 hours (based on Web Browsing test results)
- Battery Energy: 50Wh
- Power Adapter: USB Type-C 45 W Google PD AC adapter
- Product Dimensions: 29.6 x 21.1 x 2.1 cm
- Weight: 1350g
- Colour: Grey
WHAT'S IN THE BOX:
- Acer Chromebook 511 (C736) 11.6" | N100 | 4GB | 32GB - Google Chrome Operating System x1
- AC Adapter x1
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.