
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 16,881.93
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- Description
- Product Reviews
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The Acer Nitro V 15, your ultimate gaming gateway, will take you on an adrenaline-pumping trip. This laptop’s 13th Gen Intel® Core™ i5 CPU and top-speed storage and DDR5 RAM provide lightning-fast performance, allowing you to dominate any battlefield.
Upgrade your performance with the ultra-efficient NVIDIA RTX 3050, which features Ada Lovelace architecture. This behemoth delivers exponential leaps in performance and AI-powered visuals. The fourth-generation Tensor Cores and Optical Flow Accelerator on GeForce RTX 30 Series GPUs power DLSS 3.5, which uses AI to produce high-quality frames. Third-generation RT Cores and ray tracing deliver astonishing realism, bringing virtual worlds to life with amazing detail. This set of AI technologies optimises all aspects of the laptop, including the GPU, CPU, RAM, thermals, software, and display, resulting in powerful, thin, and silent machines.
View your digital accomplishments in bright Full HD on a 15.6″ screen with a lightning-fast 144Hz refresh rate and a broad 16:9 aspect ratio. It’s like having a doorway into the game universe in your lap. Keep cool under pressure with the Nitro V 15’s unique dual fans and efficient exhaust system. Even during lengthy game sessions, your laptop is as peaceful as deep space. Fast, reliable Wi-Fi 6 and Gigabit Ethernet allow you to game from anywhere. Whether you’re on the sofa or in a gaming cafe, the Nitro V 15 puts you in control.
The NitroSense utility tool lets you customise your gaming settings. Adjust the fan speed for hot bouts or the illumination for deep exploration. DTS® X: Ultra Audio offers a sound edge. Acer’s AI-powered PurifiedView and PurifiedVoice noise reduction technologies provide crystal-clear communication.
FEATURES:
- 8-Core Intel® Core i5-13420H CPU with a boost clock of up to 4.6GHz
- Play your favourite games with a GeForce RTX 3050 Graphics Card
- Nvidia DLSS 3.5, Ray Tracing, Nvidia Max-Q Technologies
- Game on a blazing-fast 144Hz FHD IPS display
- Assured peak thermal performance with dual 5th Gen AeroBlade 3D fans
- Engage in fluid gaming with lightspeed Wi-Fi 6
- Two array microphones with AI-assisted noise reduction
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- Operating System: Windows 11 Home
- Intel® Core I5-13420H 2.10 GHz CPU
- Cores: 8 Cores
- Base Clock Speed: 3.4GHz
- Boost Clock Speed: 4.6GHz
- Socket: Intel BGA1744
- Graphics:
- GPU: GeForce RTX™ 3050
- Memory Capacity: 6GB
- Memory Technology: GDDR6
- Memory:
- Capacity: 16GB
- Generation: DDR5 SDRAM
- Display:
- Display Size: 15.6″ (39.6 cm)
- Display Type: IPS display
- Maximum Refresh Rate: 165Hz
- Resolution: 1920×1080
- Storage:
- SSD Storage Capacity: 512GB
- SSD Interface: M.2 PCIe NVMe
- Network and Communication:
- Wireless Lan Standard: IEEE 802.11ax
- Ethernet Technology: Gigabit Ethernet
- Built In Devices:
- Microphone: Yes
- Finger Print Reader: Yes
- Number of Speakers: 2
- Interface/Ports:
- Number of HDMI Outputs: 1
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- Network (RJ-45): Yes
- Input Devices:
- Pointing Device Type: TouchPad
- Keyboard: Yes
- Battery Information:
- Battery Chemistry: Lithium Polymer (Li-Polymer)
- Maximum Battery Run Time: 8 hours
- Battery Energy: 57Wh
- Battery Life Detail: Up to 6 hours (based on MobileMark® 2018 test results)
- Product Dimensions: 36.23 x 2.35 x 23.99 cm
- Weight: 2110g
- Colour: Black
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- Acer NITRO V 15 Gaming Laptop 15.6" | Core i5-13420H | 16GB | 512GB | 3050 6GB | Windows 11 Home x1
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At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.