
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 7,873.97
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E1504GA-I38512B0W 3O+8+512
ASUS Vivobook Go 15 E1504GA 15.6-inch FHD Laptop - Intel Core i3-N305 512GB SSD 8GB RAM Win 11 Home
Key Features
- Windows 11 Home - ASUS recommends Windows 11 Pro for business
- ASUS ErgoSense keyboard
- 180° Hinge for diverse usage
- ASUS AI noise cancelation
- 60% in 49 mins fast charging
Be productive as you Go
It’s light. It’s compact. It’s the ASUS Vivobook Go 15 , and it’s designed to make you productive and keep you entertained wherever you go! With its 180° lay-flat hinge, physical webcam shield and loads of thoughtful design features — Vivobook Go 15 is the laptop that sets you free!
Features
Clearly superior display
Vivobook Go 15 has stunningly crisp and clear visuals, with a reduced risk of eye strain during long viewing sessions thanks to its TÜV Rheinland eye-care certified panel. The NanoEdge slim-bezel design gives you more screen space for multitasking and immersive viewing.
Missions accomplished! Performance
Vivobook Go 15 is powered by a Intel Core i3-N305 processor, 8 GB of speedy DDR4 memory and 512 GB of storage to help you complete all your productivity missions.
Fast charging Battery
Vivobook Go 15 supports fast charging, so you can charge a low battery to 60% in as little as 49 minutes. You’ll be up and running quicker than ever!
Outstanding audio to hear the world
Vivobook Go 15 provides incredibly powerful, crystal-clear sound with ASUS SonicMaster and DTS Audio Processing. The combination of hardware and software boost the volume, and remove noise to improve audio clarity so you get truly immersive sound.
Design Highlight
180° Hinge - Wide open for sharing
Vivobook Go 15 features a precision-engineered, 180° lay-flat hinge that makes it easy to share content or collaborate with others.
ASUS ErgoSense keyboard, comfortable typing experience
Your comfort is our highest priority. That’s why the ASUS ErgoSense keyboard has an incredibly satisfying feel, with the optimum key bounce and travel calculated with fine-tuned precision. Experience the ErgoSense keyboard and you’ll soon find yourself cruising effortlessly through your work.
Full-sized keyboard 19.05 mm
The full-size 19.05 mm key pitch is the same as a desktop keyboard so you can whizz through your work with superb typing comfort and accuracy.
Long key travel 1.4 mm
Good tactile feedback is important to let you know that your key press has been registered. The long 1.4 mm key travel lets you type without having to use too much force. And underneath the key, there’s a rubber dome crafted by keyboard experts here at ASUS. It guarantees your click force is met with just the right tactile bump you need for a nice grip.
0.1 mm key cap relief
When fully depressed, the keys on the ErgoSense keyboard don’t sink below the level of the keyboard deck. The key caps remain at least 0.1 mm above the chassis surface, providing you with a comfortable, ergonomic typing experience.
Enhanced number key layout
Blitz through data-crunching tasks with the enhanced number key layout! This features hotkeys for the calculator, CE and +/- functions, along with increased spacing to match the full-size key pitch for more intuitive number entry.
User Experience
User friendly design
Unlock with one touch
Accessing your device has never been easier or more secure! With the built-in fingerprint sensor in the touchpad and Windows Hello, there’s no need to type in your password every time — all you need is a single touch!
Connectivity, Perfect in every detail
Vivobook Go 15 keeps you fully connected with its comprehensive I/O ports. There are a USB-C® 3.2 Gen 1 port, a USB 3.2 Gen 1 Type-A ports, a USB 2.0 port, HDMI® output and an audio combo jack — so it’s easy to connect all your existing peripherals, displays and projectors.
Fine-tuned with ASUS WiFi Master technology
Vivobook Go 15 offers a comprehensive range of wireless connectivity. WiFi 6E (802.11ax) allows you to load online content in the blink of an eye.
Conference calls with more possibilities
Conference calls can be single-presenter or multi-presenter, gathered around a single laptop with voices coming from various directions. With the upgraded system enabled via the MyASUS app, it detects and optimizes audio from either one direction or from all directions — ensuring top conference call audio quality.
Single presenter conference call
Single-presenter conference call mode can filter out noise and other voices, and ensures only the voice in front of laptop can be heard. When you switch on the Target Speaker Tracking mode it can even target and track new talkers within a 180° arc, making the feature ideal for recording large groups as well as for individuals.
Multi-presenter conference call
Multi-presenter conference call mode filters out ambient noise whilst identifying multiple voices from all directions and distances, so all voices can be heard more clearly.
Technical Specification
Product: ASUS Vivobook Go 15 E1504GA
Model: E1504GA-I38512B0W
Product type: Laptop
Form factor: Clamshell
Processor family: 12th Generation Intel Core i3
Processor model: i3-N305
Processor frequency: 3.80 GHz (6 MB Cache, 8 Cores)
Display diagonal: 39.6 cm (15.6")
HD type: Full HD
Display resolution: 1920 x 1080 pixels
Display: Non-touch, 16:9, 60Hz, 250Nits, LED, Anti-glare, 45% NTSC
Internal memory: 8 GB (Onboard)
Internal memory type: DDR4-SDRAM
Total storage capacity: 512 GB M.2 NVMe PCIe 3.0
Storage media: SSD
On-board graphics card model: Intel UHD Graphics
Keyboard: Chiclet, with Number pad
Camera: 720p HD, with privacy shutter
Fingerprint reader: Not supported
Operating system installed: Windows 11 Home
Mobile broadband: Not supported
Product colour: Mixed Black
Weight: 1.63 kg
Warranty: 1-Year Carry-in
Ports
- 1x USB 2.0 Type-A (data speed up to 480Mbps)
- 1x USB 3.2 Gen 1 Type-A (data speed up to 5Gbps)
- 1x USB 3.2 Gen 1 Type-C (data speed up to 5Gbps)
- 1x HDMI 1.4
- 1x 3.5mm Combo Audio Jack
- 1x DC-in
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.