
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 12,615.43
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- Description
- Product Reviews
- Privacy policy
- Payment Options
The Giada H611 High-End Medical Computer is engineered to meet the demanding requirements of today’s healthcare environments. Compliant with IEC 60601-1 and EN 60601-1 medical safety standards, this ultra-thin PC is the perfect fit for hospitals, clinics, and medical institutions seeking high-performance, secure computing in critical applications. Powered by Intel’s 11th Gen Tiger Lake UP3 processors, specifically the Core i5-11300H, the H611 delivers exceptional speed and responsiveness, supported by a robust 35W thermal design power (TDP) that balances efficiency and power for continuous medical workloads.
Integrated with Intel® Iris® Xe graphics, the H611 offers a 50% improvement over the previous generation, enabling smooth 4K and even 8K visual output for diagnostic imaging and multi-monitor setups. Display support includes one DisplayPort 1.4 for up to 8K @60Hz and dual HDMI 2.0 outputs for simultaneous 4K @60Hz playback. Whether managing medical imaging software or patient data, the H611 provides the clarity and capability required in professional medical environments.
The unit supports 32GB DDR4 3200MHz memory across dual SO-DIMM slots and integrates a PCIe M.2 SSD slot for high-speed storage, ensuring fast boot times and quick data access. For next-generation connectivity, the H611 includes support for 5G via a Quectel RM50XQ module, enabling ultra-fast mobile broadband ideal for telehealth and remote patient monitoring systems. Additionally, Wi-Fi 6 and Bluetooth® support ensures seamless wireless integration in modern hospital networks.
The H611 is fortified with Infineon TPM 2.0, delivering hardware-based encryption and secure boot functionality to protect sensitive patient data and medical records. The rugged metal chassis in medical-grade white is compact (just 18.96 x 14.83 x 2.6 cm), making it ideal for space-limited installations on medical carts or in wall-mounted solutions.
The system features comprehensive I/O ports, including USB 3.2 Gen2 Type-C, USB 3.2 Gen2 Type-A, legacy RS232 serial support, audio jacks, and robust antenna support for wireless modules. With auto power-on, watchdog timer, and customizable RTC scheduling, the H611 ensures reliability in always-on healthcare applications.
FEATURES:
- Designed for Medical IEC Standard Compliant
- Intel 11th Gen Tiger Lake Core Processors
- Supporting 8K Display and 4K Video Playback
- Support 5G Mobile Network
- Trusted Platform Module Reliable Security Protection
SPECIFICATIONS:
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CPU:
- CPU: Intel Core i5-11300H processor
- Base Frequency : 3.10 GHz /3.40 GHz
- Turbo Frequency: 4.40 GHz /5.00 GHz
- Chipset: SoC
- Processing Units: 4 Cores /4 Cores
- Configurable TDP-up: 35 W/ 35 W
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Memory:
- Size: Up to 32 GB
- Type: 2 x SO-DIMM DDR4-3200 MHz
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Storage:
- Socket 1: 1 x M-Key M.2 (2242/2280) for PCIe SSD
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Display:
- GPU: Intel® IRIS® Xe Graphics
- Graphic Engine: DirectX 12.0, OpenGL 4.5, OpenCL 2.2, 8K60 12b 4:2:0 HEVC/VP9/SCC
- Display Interface: 1 x DP (Max.7680 x 4320 @60 Hz) | 2 x HDMI (Max.4096 x 2304 @60 Hz)
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Network:
- Network Controller: 1 x Realtek RTL 8111H Gigabit Ethernet
- Ethernet Interface: 1 x RJ45
- Wi-Fi/BT: 1 x E-Key M.2 (2230) for Wi-Fi/BT, Support Wi-Fi 5, Wi-Fi 6 (CNVi)
- Mobile Network: 1 x B-Key M.2 (3042/3052) for 3G/4G/5G, 1 x SIM Slot
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I/O interface:
- USB: 1 x USB Type-C3.2 Gen2, 1 x USB3.2 Gen2, 2 x USB2.0
- Serial Port: 1 x RS232
- Audio: 1 x MIC-IN, 1 x AUDIO-OUT
- Button: 1 x Power on, 1 x CLR-CMOS
- Antenna: 1 x Connector for Wi-Fi/BT | 4 x Connector for 5G (Reserved)
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System:
- TPM: TPM2.0
- Watchdog Timer: Yes
- Auto Power On: Yes
- RTC: Set up independently every day, a week as a cycle
- Remo on: NA
- Power Requirement: DC-IN, 19 V/3.42 A
- Dimensions: 18,96 x 14,83 x 2,6 cm
- Construction: Metal, White
- Operating System: Windows 10 (64bit) /Windows 11 (64bit) /Linux Ubuntu (64bit)
- Operating Temperature: 0°C ~45°C @0.7m/s Air Flow
- Humidity: 95% @ 45°C (non-condensing)
- Certifications: IEC/EN60601-1 | CE, FCC Class B
WHAT’S IN THE BOX:
- Giada H611 I5-11300H High-end Medical Computer - White x1
- Wi-Fi Antenna x1
- AC Power Cable x1
- AC Power Adapter x1
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.