Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
-
Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
-
Processing: 1–2 business days after payment
-
Gauteng: 1–3 working days
-
Western Cape / KZN: 2–4 working days
-
Other Areas: 2–5 working days
-
Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available
R 20,798.58
You may also like
- Description
- Product Reviews
- Privacy policy
- Payment Options
Quick Specs
- Experience smooth, tear-free gaming with a rapid 240Hz refresh rate.
- See every detail with crystal-clear WQHD (2560 x 1440) resolution.
- Enjoy vibrant and accurate colours thanks to QD-OLED technology.
- React faster with an incredibly low 0.03ms response time.
- Immerse yourself in lifelike visuals with DisplayHDR True Black 400.
Unleash the Power of QD-OLED Technology
Step into the future of gaming with the MSI MAG 273QP QD-OLED X24. This MSI monitor combines Quantum Dot technology with OLED brilliance to deliver unparalleled image quality and responsiveness. Designed for gamers who demand the best, it offers a visual experience that redefines immersion and elevates your gameplay to new heights. Experience smooth, tear-free gaming with a rapid 240Hz refresh rate on this MSI monitor.
A true 4K Smart TV experience on an MSI Monitor
The MSI MAG 273QP QD-OLED X24 isn't just a monitor; it's a gateway to immersive entertainment. Whether you're exploring vast open worlds, engaging in fast-paced competitive battles, or enjoying your favourite movies and shows, this MSI monitor brings content to life with stunning clarity, vibrant colours, and deep blacks. Gamers seeking a competitive edge and entertainment enthusiasts alike will find this display to be an indispensable addition to their setup.
Lightning-Fast Response for Competitive Gaming
In the world of competitive gaming, every millisecond counts. The MSI MAG 273QP QD-OLED X24 boasts an ultra-fast 0.03ms response time, virtually eliminating motion blur and ghosting. Combined with a 240Hz refresh rate, this MSI monitor ensures that you see every frame with exceptional clarity, giving you the reaction time you need to outmaneuver your opponents and secure victory.
Adaptive-Sync Technology for Seamless Gameplay
Say goodbye to screen tearing and stuttering with Adaptive-Sync technology. The MSI MAG 273QP QD-OLED X24 dynamically adjusts the refresh rate of this 240Hz gaming monitor to match the output of your graphics card, resulting in a smooth, fluid, and responsive gaming experience. Enjoy tear-free visuals, reduced input lag, and enhanced overall performance, even during the most demanding gaming sessions.
Ergonomic Design for Extended Comfort on a 240Hz Gaming Monitor
Long gaming sessions require comfort and adjustability. The MSI MAG 273QP QD-OLED X24 features a fully adjustable stand, allowing you to tilt, swivel, pivot, and adjust the height of the monitor to find the perfect viewing position. Whether you're gaming for hours on end or working on creative projects, this 240Hz gaming monitor provides the ergonomic support you need to stay comfortable and focused.
FEATURES:
- 3rd Gen QD-OLED Panel – With stunning image quality and fast response time.
- Fastest 0.03ms GtG response time and 240Hz refresh rate.
- QD Premium Color – Ensures the color meets the market standard – Delta E≤2.
- Incredible HDR visual – VESA DisplayHDR True Black 400.
- MSI OLED Care 2.0 – Reduced the risk of OLED image sticking / burn-in.
- 36 Months Burn-In Warranty – Including coverage for OLED burn-in.
SPECIFICATIONS:
- Panel Size: 26.5″
- Active Display Area (mm): 590.42 (H) x 333.72 (V)
- Curvature: Flat
- Panel Type: QD-OLED
- Panel Resolution: 2560 x 1440 (WQHD)
- Pixel Pitch (H x V): 0.2292 (H) x 0.2292 (V)
- Aspect Ratio: 16:9
- Brightness (nits):
- SDR: 250 cd/m2
- HDR: 450 (Typ.) (True Black 400 with 10% APL)
- 1000 (Typ.) (Peak 1000 with 3% APL)
- Contrast Ratio: 1500000:1 (Typ.)
- Signal Frequency: 96.24 ~ 265.98 KHz (H) / 48 ~ 240 Hz (V)
- Activated Range: 48~240Hz
- Refresh Rate: 240Hz
- Response time: 0.03ms (GtG)
- Dynamic Refresh Rate Technology: Adaptive-Sync
- HDR Support: DisplayHDR True Black 400
- Video ports:
- 2x HDMI™ 2.1 (WQHD@240Hz)
- 1x DisplayPort 1.4a (HBR3)
- Audio ports: 1x Headphone-out
- Viewing Angle: 178° (H) / 178° (V)
- Adobe RGB / DCI-P3 / sRGB: 98% / 99% / 138% (CIE1976 Standard)
- Surface Treatment: Anti-Reflection
- Display Colours: 1.07B, 10 bits
- Power Type: External Adaptor 24V 5A
- Power Input: 100~240V, 50/60Hz
- Adjustment (Tilt): -5° ~ 20°
- Adjustment (Swivel): -30° ~ 30°
- Adjustment (Pivot): -90° ~ 90°
- Adjustment (Height): 0 ~ 130 mm
- Kensington Lock: Yes
- VESA Mounting: 100 x 100 mm
- Product Dimensions with Stand: 61 x 22.8 x 53.2 cm
- Product Dimensions without Stand: 61 x 5.4 x 35.8 cm
- Product Weight: 6700 g
WHAT'S IN THE BOX:
- MSI MAG 273QP QD-OLED X24 27" WQHD 240Hz 0.03ms Gaming Monitor x1
- DisplayPort Cable (1.4a) x1
- Power Cord (C5) x1
- Power Adaptor x1
- Quick Guide x1
- Stand Screw x2
- VESA Wall Mount Screw x4
Why MSI?
MSI stands at the forefront of gaming innovation, crafting high-performance hardware trusted by gamers worldwide. With a commitment to quality and cutting-edge technology, MSI delivers products designed to elevate your gaming experience. The MAG 273QP QD-OLED X24 exemplifies this dedication, offering a superior blend of visual fidelity, responsiveness, and reliability that South African gamers can depend on when looking for a new MSI monitor or a high-performance 240Hz gaming monitor.
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.