Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available
R 36,255.50
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- Description
- Product Reviews
- Privacy policy
- Payment Options
Quick Specs
- Experience unmatched visual clarity with a 49-inch DQHD (5120 x 1440) QD-OLED display.
- Enjoy incredibly smooth and responsive gameplay with a 240Hz refresh rate and 0.03ms response time.
- Immerse yourself in stunning visuals with DisplayHDR True Black 400 certification.
- Benefit from wide colour gamut coverage with 99% DCI-P3 for vibrant and accurate colours.
- Reduce screen tearing and stuttering with G-Sync Compatible technology.
Dive into a New Realm of Immersion
Immerse yourself in the expansive world of the MSI MPG 491CQPX QD-OLED monitor, a top-tier curved gaming monitor. Its ultra-wide 49-inch display wraps around your field of vision with an 1800R curvature, pulling you deeper into your favourite games and entertainment. This curved monitor is perfect for gamers, content creators, and anyone who demands a truly immersive visual experience.
Unrivalled Visual Fidelity
Experience breathtaking visuals with QD-OLED technology. The MPG 491CQPX curved gaming monitor delivers exceptional contrast, vibrant colours, and incredible detail, thanks to its DQHD (5120 x 1440) resolution. Enjoy deeper blacks, brighter whites, and a wider colour gamut for lifelike images that jump off the screen. This curved monitor provides unparalleled visual fidelity.
Silky-Smooth Gameplay
Dominate the competition with the lightning-fast 240Hz refresh rate and 0.03ms (GtG) response time of this curved monitor. Eliminate motion blur and ghosting, ensuring every action is crisp and clear. Gain a competitive edge with incredibly smooth and responsive gameplay, allowing you to react faster and stay ahead of the game on this curved gaming monitor.
Enhanced HDR Performance on a Curved Gaming Monitor
Experience the true potential of HDR content with DisplayHDR True Black 400 certification on this curved monitor. The MPG 491CQPX delivers exceptional contrast and vibrant colours, bringing your games and movies to life with stunning realism. Enjoy deeper blacks and brighter highlights for a truly immersive viewing experience with this curved gaming monitor.
Adaptive Sync Technology
Eliminate screen tearing and stuttering with G-Sync Compatible technology. The MPG 491CQPX dynamically adjusts the refresh rate to match your graphics card's output, ensuring a smooth and tear-free gaming experience. Enjoy fluid gameplay, even during fast-paced action sequences on this curved monitor.
Ergonomic Design and Connectivity
Find your perfect viewing angle with the adjustable tilt and height stand. The MPG 491CQPX also features a variety of ports, including DisplayPort and HDMI, for seamless connectivity with your devices. Stay comfortable and connected, no matter how long you play on this curved gaming monitor.
FEATURES:
- Next-Gen QD-OLED Panel – With stunning image quality and fast response time.
- Fastest 0.03ms GtG response time and 240Hz refresh rate.
- QD Premium Color – Ensures the color meets the market standard – Delta E≤2.
- Incredible HDR visual – VESA DisplayHDR True Black 400.
- Gaming Intelligence App – Create the perfect viewing settings for your games.
- MSI OLED Care 2.0 – Reduced the risk of OLED image sticking / burn-in.
- KVM – Control multiple devices via one set of keyboard, mouse, and monitor.
- Console Mode – Provide HDMI™ 2.1 with a full 48Gbps bandwidth.
- 36 Months Burn-In Warranty – Including coverage for OLED burn in.
SPECIFICATIONS:
- Panel Size: 49″
- Active Display Area (mm): 1196.7 (H) x 339.2 (V)
- Curvature: Curve 1800R
- Panel Type: QD-OLED
- Panel Resolution: 5120 x 1440 (DQHD)
- Pixel Pitch (H x V): 0.233 (H) x 0.233 (V)
- Aspect Ratio: 32:9
- Brightness (nits):
- SDR: 250 cd/m2
- HDR: 450 (Typ.) (True Black 400 with 10% APL)
- 1000 (Typ.) (Peak 1000 with 3% APL)
- Contrast Ratio: 3000:1
- DCR: 1500000:1 (Typ.)
- Signal Frequency: 30~390 KHz (H) / 48~240Hz (V)
- Activated Range: 48~240Hz
- Refresh Rate: 240Hz
- Response time: 0.03ms (GtG)
- Dynamic Refresh Rate Technology: G-Sync Compatible
- HDR Support: DisplayHDR True Black 400
- Video ports:
- 2x HDMI™ 2.1 (DQHD@240Hz)
- 1x DisplayPort 1.4a
- 1x Type-C (DP alt.) w/ 98W PD
- USB ports:
- 2x USB 2.0 Type A
- 1x USB 2.0 Type B
- Audio ports: 1x Headphone-out
- Viewing Angle: 178° (H) / 178° (V)
- Adobe RGB / DCI-P3 / sRGB: 98% / 99% / 146% (CIE1976 Standard)
- Surface Treatment: Anti-Reflection
- Display Colours: 1.07B, 10 bits
- Power Type: Internal Power Board
- Power Input: 100~240V, 50/60Hz
- Adjustment (Tilt): -5° ~ 20°
- Adjustment (Height): 0 ~ 100 mm
- Kensington Lock: Yes
- VESA Mounting: 100 x 100 mm
- Product Dimensions with Stand: 119.5 x 32.8 x 41 cm
- Product Dimensions without Stand: 119.5 x 19 x 37.2 cm
- Product Weight: 10600 g
WHAT'S IN THE BOX:
- MSI MPG 491CQPX QD-OLED 49 inch DQHD 240Hz 0.03ms Ultra-wide Curved Gaming Monitor x1
- HDMI™ Cable (2.1) x1
- DisplayPort Cable (1.4a) x1
- USB Type-B to A Cable x1
- Power Cord (C13) x1
- Quick Guide x1
- VESA Wall Mount Screw x4
Why MSI?
MSI, a globally recognised and trusted brand in gaming and esports, is dedicated to providing gamers in South Africa with cutting-edge technology and innovative designs. The MSI MPG 491CQPX QD-OLED curved gaming monitor exemplifies this commitment, offering a superior gaming experience with unparalleled visual fidelity and performance. Choose MSI for the ultimate competitive edge in curved monitors.
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.