
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 11,446.41
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- Description
- Product Reviews
- Privacy policy
- Payment Options
QUICK SPEC:
- CPU – Intel i5-12400 6-Core 2.5GHz LGA1700 CPU (Up to 4.4GHz)
- Graphics Card – Intel built-in graphics
- Motherboard – H610M Chipset LGA1700 Micro-ATX Motherboard
- Memory – 16GB DDR4 3200MHz Desktop Memory
- Storage – 480GB M.2 NVMe SSD
- Chassis – PCBuilder Bunker Micro-ATX Chassis
- Operating System – Microsoft Windows 11 Pro
- Additional Software – Norton Security Software
Strategize and reach your targets easily with the PCBuilder Intel i5-12400 OFFICE MASTER Core Windows 11 Pro Desktop PC. This pre-built desktop PC is designed for use at home or in the office and is powered by an Intel i5-12400 CPU with built-in Intel graphics. It also comes with an H610M chipset motherboard, 16GB of high-speed DDR4 memory, and a 480GB M.2 NVMe SSD.
Built with efficiency in mind so you can reach your deadlines on time, this pre-built PC has everything you need to hit those daily targets. With Microsoft Windows 11 already installed, you can also run the latest versions of all your apps with more features and better security. Its built-in Intel graphics are also a great option for presentations and video content or editing.
The OFFICE MASTER Core features an Intel i5-12400 CPU and DDR4 memory, which will ensure that every task gets completed quickly and efficiently. With 6 cores and 16GB of DDR4 memory, no task is too much for it to handle. Data can be transferred and applications can be loaded at lightning-quick speeds thanks to the included 480GB M.2 NVMe SSD. This makes using apps like Microsoft Word and Excel run even more smoothly, so you can get more work done.
All the components are held together with a high-performance Intel LGA1700 Motherboard with Lightning Gen 4 support. The motherboard delivers an efficient and productive experience with stable functionality and maximum performance. Everything is protected and held together inside a sleek-looking Micro-ATX Chassis. This modern-looking compact chassis is easy to maintain and upgrade, while its smaller form factor is great for saving some space in the home or office.
The OFFICE MASTER Core comes installed with Windows 11 which has easy-to-use tools that can help you optimize your screen space and maximize your productivity. It features great tools like Microsoft Edge, the new and improved Microsoft Store, Snap Layouts to arrange your open windows into grids, Desktops for better organization, as well as Widgets.
Windows Security also offers advanced protections to defend against today’s ever-changing cyber threats. This includes device encryption, find my device, firewall and network protection, internet protection, parental controls, secure boot, and Windows Hello among other features.
Norton Security Software is designed to protect your connected device as well as your personal information and offers more powerful layers of protection from ever-changing threats. It can protect your PC or Mac from viruses, ransomware, malware, and other online threats while you bank, shop and browse the internet. It ensures that your personal device is protected from unauthorized access to your personal files and the financial information it stores with the Smart Firewall.
FEATURES:
- Keep your components protected in the sleek-looking PCBuilder Bunker Micro-ATX Chassis
- Four-Core Intel i5-12400 CPU with a boost clock of up to 4.4GHz
- Built-in Intel graphics designed for videos and presentations
- High-quality and reliable performance with DDR4 Desktop Memory
- Get lightning-fast storage with a 480GB M.2 NVMe SSD
- Durable and versatile Intel LGA1700 Micro-ATX Motherboard
- Microsoft Windows 11 Pro Operating System
SPECIFICATIONS:
- Operating System: Microsoft Windows 11 Pro
- Software: Norton Security Software
- Intel i5-12400 6-Core 2.5GHz LGA1700 CPU
- Cores: 6 Cores
- Performance-core Base Frequency: 2.5GHz
- Max Turbo Frequency: 4.4GHz
- Socket: LGA1700
- H610M Chipset Intel LGA1700 Micro-ATX Motherboard
- Socket: LGA1700
- Form Factor: Micro-ATX
- 16GB DDR4 3200MHz Desktop Memory
- Capacity: 16GB
- Data Transfer Rate: 3200MHz
- Generation: DDR4
- 480GB M.2 NVMe SSD
- Capacity: 480GB
- 300W ATX Non-Modular Power Supply
- Rated Output Power: 300W
- Cooling: 120mm Silent Fan
- Micro-ATX Chassis
- Type: Micro-ATX Mid Tower
- Side Panel: Steel
- Expansion Slots: 4
- Dimension: 38 x 21 x 38 cm
WHAT’S IN THE BOX:
- PCBuilder Intel i5-12400 OFFICE MASTER Core Windows 11 Pro Desktop PC x1
- 1.8m Power Cable x1
Please note that the images displayed are for illustrative purposes only. Components will be supplied as per the technical specifications in this listing. 3DMark FPS & Time Spy benchmark scores are estimates only.
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.