Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available
R 1,175.12
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- Description
- Product Reviews
- Privacy policy
- Payment Options
Quick Specs
- Features a vibrant 1.72-inch AMOLED display for clear visuals.
- Offers comprehensive health tracking, including heart rate and sleep monitoring.
- Provides 5ATM water resistance, making it suitable for swimming and water activities.
- Connects seamlessly with Bluetooth 5.4 for reliable connectivity.
- Delivers up to seven days of battery life on a single charge.
Your Ultimate Fitness Companion
Crafted for the modern, health-conscious individual, the Xiaomi Smart Band 10 is more than just a fitness tracker; it's your personal wellness assistant. Seamlessly integrated into your daily life, this smart band empowers you to achieve your fitness goals with style and precision. The Xiaomi Smart Band 10 is designed to seamlessly integrate into your daily routine, offering comprehensive health monitoring and smart features to keep you connected and motivated.
Vibrant Visuals on Your Wrist
Experience stunning clarity with the 1.72-inch AMOLED display. Its high resolution and brightness ensure readability, even in direct sunlight. Stay informed and motivated with all your essential data displayed in vivid detail. This Xiaomi fitness tracker ensures that you can easily view your stats, even when you are on the go.
Comprehensive Health Monitoring
Stay on top of your health with 24/7 heart rate monitoring, sleep tracking, and blood oxygen level measurement. Gain valuable insights into your body's performance and make informed decisions to improve your overall well-being. The Xiaomi Smart Band 10 provides detailed analytics, enabling you to optimise your workouts and rest periods.
Unleash Your Active Side
With 5ATM water resistance, the Xiaomi Smart Band 10 is ready for any adventure. Whether swimming, showering, or sweating it out at the gym, this smart band can handle it all. Push your limits without worry. This durable Xiaomi fitness tracker is built to withstand your most intense activities.
Seamless Connectivity and Long-lasting Battery
Enjoy uninterrupted connectivity with Bluetooth 5.4, ensuring stable and efficient communication with your smartphone. Plus, with up to seven days of battery life on a single charge, you can focus on your goals without constantly worrying about power. Stay connected effortlessly with the Xiaomi Smart Band 10.
Smart Integration for a Smarter Life
Stay connected and in control with smart notifications, music control, and more. The Xiaomi Smart Band 10 seamlessly integrates into your life, making it easier to manage your day and stay on track. This Xiaomi fitness tracker is the perfect addition to your lifestyle, offering convenience and insight in equal measure.
FEATURES:
- 1.72'' AMOLED Narrow-edge Quadrilateral Display
- High Quality Multi-material Frame with Multiscenario Accessories
- Upgraded All-round Sleep Monitoring
- Upgraded Professional Workout Analysis
- Ultra-long Battery Life
- Xiaomi HyperOS 2 and More Fun Function
- 5ATM water resistance
SPECIFICATIONS:
- Display Type: AMOLED
- Screen Size: 1.72”
- Resolution: 212 x 520, 326 PPI
- Screen Brightness: HBM 1500nits
- Ambient Light Sensor: Yes
- Water Resistant Level: 5ATM
- Wrist Strap Material:
- Standard: TPU
- Ceramic: Fluororubber
- Wireless connectivity: Bluetooth 5.4
- Sensors:
- Accelerometer + Gyroscope +
- Electronic compass
- PPG sensor
- Battery: LiPo, 233mAh
- Standby Time:
- 21 days for normal use
- 9 days AOD use
- Charging Time: Approx. 1 hour
- System Requirements: Android 8.0，iOS12 or above
- Supported App: Mi Fitness
- Product Dimensions(Standard): 4.6 x 2.2 x 1.1 cm
- Product Weight(Standard): 15.95g (without strap)
- Product Dimensions(Ceramic): 4.7 x 2.4 x 1.1
- Product Weight(Ceramic): 23.05g (without strap)
WHAT'S IN THE BOX:
- Xiaomi Smart Band 10 - Black x1
- Charging Cable x1
- User Guide x1
Why Xiaomi?
Xiaomi is a global brand synonymous with innovation and quality. The Xiaomi Smart Band 10 continues this tradition, offering cutting-edge technology at an accessible price point. Designed with the South African consumer in mind, this smart band combines style, functionality, and reliability, making it the perfect companion for your fitness journey. Choosing a Xiaomi fitness tracker means investing in a product that is engineered for performance and designed for life. The Xiaomi Smart Band 10 is your reliable partner in achieving your health and fitness aspirations.
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.