
Shipping & Collection
Valotronics – Shipping Policy
Fast, reliable nationwide delivery across South Africa with clear timelines and simple pricing.
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Nationwide Shipping
We deliver anywhere in South Africa using trusted, insured couriers to ensure secure and timely service. -
Office Collection
Address: 74 Gardiner Avenue, Brakpan, Gauteng, 1541
Availability: Orders are usually ready within 1–2 working days after processing. Same-day collection in Midrand may be possible by prior arrangement. -
Shipping Cost
Standard Nationwide: Flat rate of R99
Free Shipping: Orders over R2500 qualify for free nationwide delivery
Note: Orders containing batteries may incur additional surcharges, billed separately. -
Delivery Times
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Processing: 1–2 business days after payment
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Gauteng: 1–3 working days
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Western Cape / KZN: 2–4 working days
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Other Areas: 2–5 working days
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Shipping Restrictions
We do not deliver to PO Boxes. Please use a valid physical street address at checkout. -
Customer-Arranged Couriers
You are welcome to arrange your own courier for collection. Contact us to coordinate packaging and pickup times. -
International Shipping
Currently, we only ship within South Africa. International deliveries are not available at this time. -
Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Shipping Policy without prior notice.
Returns & Refunds
Refunds, Returns & Cancellation of Agreement
Clear, fair terms aligned with South Africa’s Consumer Protection Act (CPA).
Consumer Protection Act (CPA):The rights afforded to customers under the CPA are not limited by anything in this policy.
1) Cancellation & Returns
You may cancel your purchase or return an item for a refund within seven (7) business days of receiving the goods. Items must be unused, unopened, and in original packaging. Damage caused after delivery may void eligibility.
2) How to Notify Us
Submit written notice via email with your order number, delivery details, and item(s) to be returned. Phone notifications aren’t sufficient. Returns are accepted only for products identifiable as purchased from Valotronics.
3) Return Shipping Costs
If you cancel after receiving goods, you’re responsible for return shipping and any necessary packaging to ensure items arrive in the same condition. Use adequate protection to avoid transit damage.
4) Risk & Insurance
Risk remains with the customer until Valotronics signs for and accepts the return. We recommend insuring items in transit. Additional costs to ensure timely, safe return are for the customer’s account.
5) Refund Processing Time
Refunds are processed within thirty (30) days of receipt and inspection of the returned goods. Refunds are made via the original payment method unless otherwise agreed. Store credit may be offered where suitable.
6) Deductions & Charges
Where Valotronics incurred delivery/collection costs, these may be deducted from the refund. Bank or card processing fees charged to Valotronics may also be deducted where applicable.
7) Timing of Returns
Goods must be dispatched back to Valotronics within seven (7) days of your written cancellation to remain eligible for a refund.
8) Restocking Fee
If packaging is opened or not in original condition, a restocking fee may apply. The amount will be communicated prior to the refund being processed.
9) Non-Refundable Items
Opened software and certain consumables are not returnable unless a fault is discovered that could not reasonably be detected without opening the seal.
10) Custom-Built Computers
A 50% non-refundable deposit applies. If cancelled, assembly charges and any non-returnable components will be deducted from the refundable balance.
11) Cancellation Fees
A standard 5% cancellation fee applies to orders cancelled after confirmation (except where cancelled within seven business days of receipt under CPA cooling-off, where applicable). Transit and handling costs may apply.
12) Handling Fee (Non-CPA)
For returns not covered by the CPA, a handling fee of up to 20% may be deducted from the refund to cover inspection, repackaging, and administrative costs.
13) Quality Issues & DOA
If an item is defective on arrival or within the supplier’s DOA window, we will assist with assessment per manufacturer policy. Remedies may include repair, replacement, or refund as required by law.
14) Proof of Purchase
Please retain your order number and invoice. We may require reasonable proof of purchase to validate and process returns.
15) Contact
Email: sales@valotronics.co.za
Phone: (087) 265 3757
Valotronics may update this Returns & Refunds Policy without prior notice. The CPA prevails where applicable.
Notified by email when this product becomes available

R 1,309.21
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Smart entertainment, made seamless | True 4K UHD playback | Ideal for smart home setups and streaming.
The 3rd Gen Xiaomi TV Box S reimagines connected entertainment through a compact, high-performance streaming solution designed to elevate your viewing experience. Powered by a cutting-edge 6nm chipset platform with a quad-core Cortex-A55 processor, this pebble-shaped powerhouse delivers ultra-smooth 4K UHD visuals with support for Dolby Vision®, HDR10+, and up to 60FPS frame rate playback, ensuring crystal-clear picture quality with cinematic colour depth. The Xiaomi TV Box S 3rd Gen is 25% faster, features a massive 130% faster graphics, Dolby Vision, immersive surround sound, and a fast Wi-Fi 6 connection that outshines the popular Xiaomi TV Box S 2nd Gen, all in a sleek, lightweight design.
Dolby Atmos® and DTS:X® deliver multi-dimensional surround sound
Immersive audio comes standard with Dolby Atmos® and DTS:X® multi-dimensional surround sound, offering expansive clarity and a theatre-like audio experience in the comfort of your living room. Compared to the Xiaomi TV Box S (2nd Gen), the 3rd Gen Xiaomi TV Box S offers enhanced performance with a more advanced 6nm chipset (Quad-Core Cortex-A55 up to 2.5GHz vs. 2.0GHz), double the storage capacity (32GB vs. 16GB), upgraded GPU (ARM G310 vs. Mali-G31 MP2), DTS\:X® audio support (not present in 2nd Gen), and next-gen Wi-Fi 6 connectivity (compared to Wi-Fi 5). Delivering a more powerful and immersive experience across every stream.
Google TV™ with Google Assistant Built-in™
Running on Google TV™, the device brings together content from over 10,000 apps and platforms, with personalised recommendations and support for multiple user profiles. It works with popular streaming services like DStv Stream, Showmax, Netflix, YouTube, Disney+, Peacock, Paramount+, Prime Video, and more, so you can easily enjoy your favourite shows, movies, and live content in one place. With Google Assistant built in, you can search, ask questions, and control smart home devices using just your voice through the 360° Bluetooth remote.
With support for dual-band Wi-Fi, Wi-Fi 6, and Bluetooth 5.2, the 3rd Gen Xiaomi TV Box S ensures fast, stable connectivity for uninterrupted streaming. Casting functionality allows seamless screen mirroring from mobile devices, transforming your television into a multi-purpose smart hub with minimal setup.
Weighing just 91.2g and engineered for plug-and-play installation, the 3rd Gen Xiaomi TV Box S blends minimalist aesthetics with powerful functionality, making it an ideal choice for both new and existing smart home ecosystems.
FEATURES:
- 4K UHD resolution with Dolby Vision® and HDR10+
- Dolby Atmos® and DTS:X® surround sound support
- Google TV™ with over 10,000 app integrations
- Google Assistant voice control with 360° Bluetooth remote
- 2GB RAM and 32GB internal storage
- Wi-Fi 6 + Bluetooth 5.2 for high-speed wireless connectivity
- Minimalist compact design with plug-and-play setup
- Casting support for smartphones and tablets
- This is an upgrade to the Xiaomi TV Box S 2nd Gen (PFJ4151EU)
SPECIFICATIONS:
- Display Output: 4K UHD (3840 x 2160), up to 60FPS
- HDR Support: Dolby Vision®, HDR10+
- Audio: Dolby Atmos®, DTS:X®, Dolby Audio® decoding
- Processor: Quad-Core ARM Cortex-A55 (up to 2.5GHz)
- GPU: ARM G310 V2
- Memory: 2GB RAM
- Storage: 32GB ROM
- Operating System: Google TV™
- Wireless Connectivity:
- Wi-Fi 6 (2.4GHz / 5GHz, OFDMA & MU-MIMO)
- Bluetooth 5.2
- Ports:
- HDMI 2.1 x 1
- USB 2.0 x 1
- Power input x 1
- Dimensions: 9.7 x 9.7 x 1.7cm
- Weight: 91.2g
WHAT'S IN THE BOX:
- Xiaomi TV Box S 3rd Gen × 1
- Bluetooth Voice Remote Control × 1
- Power Adapter × 1
- HDMI Cable × 1
- User Manual × 1
WHY CHOOSE XIAOMI:
Xiaomi combines cutting-edge and innovative smart entertainment with accessible pricing, bringing flagship hardware and technology to more South Africans. With a global reputation for quality and value, Xiaomi is the trusted choice for future-ready entertainment. Experience the next evolution of visual immersion. Elevate your entertainment ecosystem with the Xiaomi TV Box S 3rd Gen today!
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at sales@valotronics.co.za.
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Cookies and Tracking
We use cookies and tracking tools to enhance your experience. Disabling cookies may affect site functionality.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: sales@valotronics.co.za
Payment Options
Direct Bank Transfer (EFT) – Pay from your bank account.
Use your order number as the reference. Orders are dispatched
once funds clear (usually 1–2 business days).
PayFast (Secure Online Payments)
Cards: Visa & MasterCard (3D Secure)
Instant EFT: ABSA, FNB, Nedbank, Standard Bank, Capitec, Investec
Mobicred: Online credit (subject to approval)
All transactions are processed in ZAR and secured with SSL encryption.