Privacy Policy
At Valotronics, we take the privacy of our customers seriously and are committed to protecting their personal information. This commitment complies with the Protection of Personal Information Act (POPIA), a South African law that governs the processing of personal information by public and private entities. This Privacy Policy describes how Valotronics collects, uses, and discloses the personal information of its customers.
Collection of Personal Information
Valotronics collects personal information from customers in several ways:
- When you visit our store: We may collect your IP address, browser type, and operating system to improve your shopping experience.
- When you make a purchase: You'll provide your name, address, email, and phone number.
- For marketing: We may use your info to send promotions. You can opt out at any time.
Use of Personal Information
We may use your personal information to:
- Process orders and payments
- Respond to inquiries or order updates
- Send marketing communications (if opted in)
Disclosure of Personal Information
We only disclose your information when required to:
- Complete transactions
- Comply with legal obligations
- Share with trusted service providers under NDA
Security of Personal Information
- We use SSL encryption and secure servers to safeguard your data.
- No internet transmission is 100% secure, so we cannot guarantee absolute security.
Access and Correction of Personal Information
You have the right to:
- Request access to your stored personal data
- Request corrections to inaccurate or outdated data
To exercise your rights, contact our Information Officer at [email protected].
POPIA Compliance
- We collect/process your info only as outlined in this policy.
- We do not use your data for unrelated purposes without consent.
- We strive to ensure accuracy, completeness, and security of all personal data.
Data Retention
Your information will be retained only for as long as necessary or as required by law.
Changes to this Privacy Policy
This policy may be updated. Changes take effect immediately upon being posted on our website.
Contact Information
If you have any questions, please contact us at:
Valotronics
74 Gardiner Street
Brakpan, 1541
Gauteng, South Africa
Phone: 087 265 3757
Email: [email protected]
Valotronics reserves the right to amend this Privacy Policy at any time without prior notice.
